Important: Last domains update on 08/31/2020

This article is designed to provide information for IT (Information Technology) areas about the how to implement your GOintegro platform. It details the tasks required to properly prepare your company for the use of our platform.

Index

  1. Technical Checklist

  2. Browsers and Supported Operating Systems

  3. Browser Security Settings

  4. Domains / URLs to Enable

Technical Checklist

This checklist summarizes the possible technical tasks necessary to configure companies internal systems for the correct operation of GOintegro.

Basic Network Configuration

  • Check supported browsers and operating systems

  • Verify browser security settings

  • Enable URLs / Domains / Email Servers that GOintegro needs for its correct operation

Users

  • Verify that the user database is up-to-date (available in Admin Panel)

  • Verify that users have access to their email to complete the initial registration process

  • In case of opting for user registrations per domain, verify that it is enabled.

Mobile devices

  • Verify Mobile Device Compatibility with Available Applications (Android / iOS)

  • Verify internet access for mobile devices

Browsers and Supported Operating Systems

GOintegro is developed using the latest technologies to enhance the platform's usage experience. Below we detail navigators and minimum mobile operating systems necessary for the correct operation of all the functionalities.

Internet browsers

  • Chrome (recomended): Latest two versions

  • Edge (based on Chromium): Latest two versions

  • Firefox: Latest two versions

  • Safari: Latest two versions

  • Internet Explorer: version 11 (browser supported until late 2021)

Important: for Admin Panel we strongly suggest using Chrome or Firefox, since some functionality may be unavailable for Safari and IE

Mobile Operating Systems

  • Android: v.5 onwards

  • IOS: v.12 onwards

Browser Security Settings

GOintegro recommends the following Internet browser security configurations for optimum platform operation:

  • Verify that support for TLS1.2 protocol is enabled.

  • JavaScript must be enabled in all cases.

Domains / URLs to Enable

For the platform to correctly function it’s fundamental to enable the following domains or URLs in the company's  Firewall and / or Proxy.

Domains to Enable

  • *.gointegro.com

  • sites.gointegro.net

  • *.s3.amazonaws.com

  • *.google-analytics.com

  • *.newrelic.com

  • *.nr-data.net

  • *.intercomcdn.com

  • *.intercomassets.com

  • *.intercom.io

  • *.intercom-attachments-1.com

  • *.intercom-attachments-2.com

  • *.intercom-attachments-3.com

  • *.intercom-attachments-4.com

  • *.intercom-attachments-5.com

  • *.intercom-attachments-6.com

  • *.intercom-attachments-7.com

  • *.intercom-attachments-8.com

  • *.intercom-attachments-9.com

  • r.gointegro.info

Email Servers

  • *.amazonaws.com

  • *.amazonses.com

  • *.intercom-mail.com

  • *.via.intercom-mail-100.com

  • *.via.intercom-mail-200.com

  • *.via.intercom-mail-300.com

  • *.via.intercom-mail-400.com

  • *.via.intercom-mail-500.com

  • gointegro.info

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