Important: Last domains update on 08/31/2020
This article is designed to provide information for IT (Information Technology) areas about the how to implement your GOintegro platform. It details the tasks required to properly prepare your company for the use of our platform.
Index
Technical Checklist
Browsers and Supported Operating Systems
Browser Security Settings
Domains / URLs to Enable
Technical Checklist
This checklist summarizes the possible technical tasks necessary to configure companies internal systems for the correct operation of GOintegro.
Basic Network Configuration
Check supported browsers and operating systems
Verify browser security settings
Enable URLs / Domains / Email Servers that GOintegro needs for its correct operation
Users
Verify that the user database is up-to-date (available in Admin Panel)
Verify that users have access to their email to complete the initial registration process
In case of opting for user registrations per domain, verify that it is enabled.
Mobile devices
Verify Mobile Device Compatibility with Available Applications (Android / iOS)
Verify internet access for mobile devices
Browsers and Supported Operating Systems
GOintegro is developed using the latest technologies to enhance the platform's usage experience. Below we detail navigators and minimum mobile operating systems necessary for the correct operation of all the functionalities.
Internet browsers
Chrome (recomended): Latest two versions
Edge (based on Chromium): Latest two versions
Firefox: Latest two versions
Safari: Latest two versions
Internet Explorer: version 11 (browser supported until late 2021)
Important: for Admin Panel we strongly suggest using Chrome or Firefox, since some functionality may be unavailable for Safari and IE
Mobile Operating Systems
Android: v.5 onwards
IOS: v.12 onwards
Browser Security Settings
GOintegro recommends the following Internet browser security configurations for optimum platform operation:
Verify that support for TLS1.2 protocol is enabled.
JavaScript must be enabled in all cases.
Domains / URLs to Enable
For the platform to correctly function it’s fundamental to enable the following domains or URLs in the company's Firewall and / or Proxy.
Domains to Enable
*.gointegro.com
sites.gointegro.net
*.s3.amazonaws.com
*.google-analytics.com
*.newrelic.com
*.nr-data.net
*.intercomcdn.com
*.intercomassets.com
*.intercom.io
*.intercom-attachments-1.com
*.intercom-attachments-2.com
*.intercom-attachments-3.com
*.intercom-attachments-4.com
*.intercom-attachments-5.com
*.intercom-attachments-6.com
*.intercom-attachments-7.com
*.intercom-attachments-8.com
*.intercom-attachments-9.com
r.gointegro.info
Email Servers
*.amazonaws.com
*.amazonses.com
*.intercom-mail.com
*.via.intercom-mail-100.com
*.via.intercom-mail-200.com
*.via.intercom-mail-300.com
*.via.intercom-mail-400.com
*.via.intercom-mail-500.com
gointegro.info